For most questions or inquires, you may phone our main office at (716) 871-7040 Monday through Friday 9:00 am to 5:00 pm.
You may also FAX documents to us at (716) 362-9760
If you require a RUSH ORDER DURING NORMAL BUSINESS HOURS:
Make sure you are on our Records Access Authorization Form (on file).
Instruct our operator that you are a client and that you have a RUSH ORDER.
Identify yourself and give your company name and your security code.
Give our records manager your request.
Call our after-hours phone number: 716-328-2586
If you require a RUSH OR EMERGENCY ORDER OUTSIDE OF NORMAL BUSINESS HOURS
Do Not Order Via Web Server Ordering System.
Do Not Fax Or Email This Type Of Request Either.
Web Orders, Faxes And Emails Are Processed In A Batch Mode, And Not Necessarily Processed Immediately.
Do Not Call Our Main Office Telephone Number.
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